Geeks on Wheels is a proudly Kiwi service. Founded in Wellington and based there ever since. Our technicians are everyday Geeks helping everyday Kiwis with everyday tech.
Over the last 20 years, we have gained a unique and comprehensive understanding of the tech issues that Kiwis face on a daily basis. From campervan satellite setups to small business tech solutions and everything in between. Geeks on Wheels has been helping Kiwis stay connected and up to date since 2005. Whilst fixing broken devices and offering solutions to tech annoyances is what makes up most of our day-to-day, it’s helping that’s at our core.
We strive to take every customer on a personalised journey through advice, knowledge and education about how technology can benefit them in and around their daily lives. Which is why our mission statement reads… “To be a trusted brand that provides solutions, knowledge and confidence to everyday users of technology”
What started as a small computer repair company in Wellington’s Kilbirnie has grown into a nationwide network of support, solutions and advice.
A Kiwi Service, From the Start
Many people often think that Geeks on Wheels might be a franchise or a foreign-owned company. The truth is, we were born back in 2005 when there was an obvious gap in the market for a great quality, local, computer repair & help service. We’ve remained Kiwi-owned and managed ever since, and our current National Headquarters is just down the road from where we were founded all those years ago.
Although we have grown and size, our uniquely Kiwi attitude, roots, and vibe have not wavered.4
Keeping it Local
We have grown a lot over the years. From one van in the early days, to a fleet of vehicles servicing 16 locations today. Although it might seem logical to focus on the main population centres, we know just how important good, well-functioning tech is to all New Zealanders. Whether you’re in an apartment in downtown Auckland or a lifestyle block in Southland, you need technology for a modern lifestyle.
That’s why our growth has focused on servicing more of the community. The core idea of mobile support means more Kiwis can access the assistance they need. We’ve managed to further achieve this by heading to new regions and expanding our remote support helpline service. Now more Kiwis than ever have access to reliable, trustworthy mobile tech support.
Local Helpline
Whilst most known for our iconic “we come to you service”, we’re also proud to offer GeekPlus – our remote support membership, which now has more than 4,000 members. Each member enjoys unlimited access to our Geek Helpline.
When most people think of remote IT support, they picture offshore call centres. We’re proud to say all our remote support technicians are based right here in New Zealand. They’re Kiwi tech users too, so they understand the unique issues many of us face – from patchy rural Wi-Fi to dodgy modems and everything in between.
In an age where tech support is often outsourced overseas, our local roots matter more than ever. The reality is, our reliance on the online world continues to increase, along with our exposure to its many risks. That’s why ensuring Kiwis get the best and safest online experience is one of our key goals, and we feel a uniquely Kiwi company is best suited to help with that.
A Certified New Zealand Service
We’ve always been proud to be a New Zealand company. Being Kiwi-owned and operated builds trust with our customer base and allows us to keep our uniquely Kiwi culture. So we thought, why not show it with pride?
That’s why we became a certified licence holder as a New Zealand Service™. The New Zealand Made logo is iconic, it’s easy to recognise, and it means so much. We are proud to incorporate it into our service and show it off with pride!
If your technology is misbehaving, you need a new device, or perhaps just some guidance with your tech Geeks on Wheels can help. Simply call the team on 0800 424 335 and enjoy dealing with a local Kiwi company from start to finish!
