Geek’s Blog

The Ultimate IT Support Package


Wouldn’t everyone love unlimited free access to remote tech support? Discounted onsite help from experts and a free check on the health and security of their devices? Say hello to New Zealand’s best IT support package, Geek+. With a Geek+ membership, you get all that and more. The best part is that memberships start from only $189 a year.

If you or someone you know isn’t the best with technology, wants to focus their energy on other aspects of their business or is simply too busy for time-consuming tech issues, then stop paying hundreds for quick fixes. It’s time to stop constantly bugging your tech-savvy kids and instead get dedicated IT help year-round! Geek+ is the “all you need” tech solution membership designed to save you money and time whilst eliminating stress.

The core benefits of Geek+

Free unlimited help from our Geek+ Helpline Experts

The most cost-effective and time-saving tech support solution you could imagine. The premier feature of Geek+ is the unlimited access to our Geek Helpline, which is manned by our expert helpline technicians!

A time-saving service that takes all of the stress out of tech. With solutions simply a call away, you can get back to the task at hand quicker. Did you know we can solve 80% of tech issues remotely? The Geek Helpline technicians utilise remote access to simply and securely resolve issues without the need for an on-site visit. Instead of paying a call-out fee and a service charge each time, get a full year of expert tech support—starting from just $189!

Free health and security check

As a member of Geek+, you don’t just get unlimited tech support. You also get a yearly, thorough and comprehensive Health and Security check completely free of charge. We rely on our computers for everything these days, so it’s important that we do our best to look after them! Overall, a Health and Security check will give you peace of mind that your treasured hardware isn’t going to fail on you out of the blue, and that it is free of malware, viruses and other dangers.

Save money with exclusive member discounts

Sometimes the best way to solve tech troubles is with an on-site technician. When this is the case, you’ll get an exclusive 20% off the standard hourly rate for labour! This is ideal when you need hands-on help with practical tech issues, like fixing Wi-Fi problems or setting up Smart Home devices.

Get more with Premium!

Upgrade to a Geek+ Premium membership and enjoy even more benefits! You’ll receive a free premium antivirus subscription with our trusted provider, Malwarebytes, plus a 1TB hard drive (valued at $139) when you first join. Your membership also includes at least two remote backup checks per year, carried out by the Geek+ Helpline to keep your data safe and secure.

Who can benefit from Geek+?

Choose a plan that works for you, your whānau or your business! Our available plans include Geek+ for individuals, Geek+ for couples, Geek+ for families and Geek+ for businesses! All of which can be upgraded to premium so you can reap the extra benefits!

Geek+ is perfect for everyone, from business owners needing expert tech support without breaking the bank, to families wanting to keep their devices working the way they should, whilst having unlimited access to support for those annoying tech troubles that could often be solved far quicker with expert input.

Priority for Geek+ Business!

We know how important properly functioning technology is to a business, so as a Geek+ Business member, your tech will become our number one priority! That’s right, Geek+ Business members get unlimited priority IT Helpdesk access and onsite Health & Security checks for all registered devices.

You’ll get the best out of your business devices with us as your dedicated expert IT department, and you’ll be able to spend more time focusing on what you do best while we focus on the technology! With year-round tech support at a fraction of the cost, you’ll avoid expensive one-time fixes and the overhead of a full-time IT department. This is perfect for small businesses looking for expert assistance without the hefty price tag!

What our members think about Geek+

Don’t take our word for it! Check out what some of our current Geek+ members have been saying about our ultimate IT support package!

I’m a registered user of the Geek Helpline, which is a godsend. Jim fixed not only a new problem—losing access to Word and Firefox, both of which happened unexpectedly and at the most inconvenient time—but also a longstanding printing issue that at least three others had tried in vain to fix. The Helpline is easy to use and cost-efficient, particularly if you’re lucky enough to have someone like Jim at the other end of the phone.

Marjorie M (Geek Plus Individual Member)

All the staff I have dealt with at Geeks on Wheels, be it Vaughan or whoever, have been a pleasure to deal with and it’s so great to have a company who most obviously puts their clients first with outstanding service—the yearly subscription has already paid for itself a hundred times over already. Thanks, team!

Maria at MicroMed (Geek Plus Business Member)

I have only praise for the Geek team. After initial difficulties with a new printer and a failing newish PC, all problems were eventually resolved in minimal time to my total satisfaction. The value of my Geek Plus Premium membership was demonstrated fully, and I can only recommend it strongly to everyone else.

Anonymous (Geek Plus Individual Premium Member)

Amazingly, I found my way around the website to pay my Geeks Plus subscription, which I have used several times in the past year—sometimes for small issues with an easy answer that I had no idea how to remedy. These guys and gals are angels!

Margaret P (Geek Plus Individual Member)

Get the best out of your technology starting from $189 today! If you’d like to learn more about plans and pricing, click here! If you want some more custom business solutions contact us at 0800 424 335 to discuss your options!


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